While accessing ‘The Blitz Design’, you are allowed to make use of the site and its content (as mentioned below) for purchasing and evaluating the services offered.
Besides the aforementioned, the user is not allowed to distribute, download, retain, use, or publicize any unauthorized information related to the website.
Intellectual Property Rights
The Blitz Design holds exclusive rights for the content available on the website, as well as the newsletters provided. External relationship and links The Blitz Design may also contain website links of other websites that are not managed and maintained by us.
Minimum Age Criteria
As a visitor, you should be at least 18 years old, to place order, access, or make use of ‘The Blitz Design’ website, its products, or services. Changes and Amendment
The Blitz Design reserves right to terminate, reject, or cancel your order for any service provided by us, without prior notice. As a client, you must comply that The Blitz Deign will not be held responsible for termination, rejection, or cancelation of the order. The Blitz Design will refund your prepaid amount in case of termination, rejection, or cancelation, other than non-performance or breach of contract.
The Blitz Design safeguards 100% satisfaction of the customer with our infinite Revision Policy (free) which allows you to improve on your initial design brief for free via the guidance provided by our account manager.
In case you want a refund, you have not published or used the designs throughout the Internet. If you are not satisfied with The Blitz Design. design services, you can contact us within five days to claim the refund. But if The Blitz Design does not receive a refund request within the first five days of the initial delivery of designs, it will be assumed by both the parties that the initial designs provided to you were satisfactory.
In the case of Combo / Special packages, a similar refund will be applicable as on single packages. A proof or receipt of the purchase of our services will be required to complete the process of return.
1 – You will be eligible for a total refund in case your refund request is made before the delivery of an order (less 10% processing and service fee).
2 – You will be eligible for a 66% refund in case your refund request is made within 48 hours of initial delivery of design (less 10% processing and service fee).
3– You will be eligible for a 33% refund in case your refund request is made between 48-120 hours of initial delivery of design (less 10% processing and service fee).
4– You will not be eligible for any refund whatsoever if your refund request is made after 120 hours of initial delivery of design (less 10% processing and service fee). But since customer satisfaction is our number one priority, feel free to contact us, if you are facing any issue.
5 – You can communicate with our support staff to claim the refund requests. The Blitz Design reserves the right to approve or disapprove any individual requests for refund upon the user agreement violation.
The following are some of the points related to cancelation or rejection of refund policy.
1 – Refund will be processed if only work we were supposed to deliver on a scheduled time was either sent late, or not sent at all.
2 - Order for video content will be put into production after the date the customer sends in a fully filled questionnaire form, and once it’s been processed; it can’t be refunded. Our company holds the right to put the project on hold if customer does not send in the questionnaire form filled completely.
3 - If the video has been made live as per your request, by uploading files on your web server, then there’s zero % of refund.
4 - No refund will be provided after more than 3 revisions or once the script is finalized, which ever come first.
5 - No refund will be provided on promo prices.
6 - If deadline is not met because of a delay on client’s feedback, no refund will be processed.
After the refund, your design rights would be obtained by The Blitz Design and you would not be able to display any version of the design sent by company. Let us also specify that:
1 - Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product or media, nor will you have any ownership interest in or to the same.
2 - Working in collaboration with the Government Copyright Agencies The Blitz Design would share Copyright Acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future.
Acceptance of such refund shall constitute the Customer's sole and exclusive remedy with respect to such Basic Samples. Should the Customer receive such refund, Customer acknowledges that it will have no right (express or implied) to use any Sample or other work product, content, or media, nor any ownership interest in or to the same.
Whether website design and development, or Digital Marketing, refund requests will be handled on a case to case and the basis of fairness.
Furthermore, also note:
Acceptance of such refund shall constitute the Customer's sole and exclusive remedy concerning such Basic Samples. Should the Customer receive such a refund, the Customer acknowledges that it will have no right (express or implied) to use any Sample or other work product, content, or media, nor any ownership interest in or to the same.
We provide revision depending upon the package you selected. Customers can ask us for unlimited free revisions and we will revise their design without any additional charges provided that the design and concept remain the same. At any point if you would want to convert the design & interface then there'll be an additional fee which cohesively depends on the scope of your design, for example, if you opted website design and after seeing you change your mind and switch to application design then the policy will be implied automatically. Revision Turnaround Time varies with the phase in which the changes are taking place, here is a breakdown:
All design order files are delivered to My Account as per the date specified on the "Order Confirmation". An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client's account area. All design order files are delivered to "My Account" as per the date specified on the "Order Confirmation". An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client's account area. We deliver all our customized design orders via e-mail within 5 to 7 days of receiving your order. We offer a RUSH DELIVERY service through which you can have your first logo samples within 48 hours by paying just $100 extra! For further assistance, contact us at 24-Hour Customer Support Center.
a. Customer Support
We offer 24-Hour Customer Support to address your queries and questions.
You can contact us any time and we guarantee to respond immediately.
YOU agree that The Blitz Design is not liable for any correspondence from email address (es) other than the ones followed by our own domain i.e. “[email protected]" or/and any toll-free number that is not mentioned on our website. The Blitz Design should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through email address (es) under our own domain name or/and via toll free number i.e. already mentioned on The Blitz Design Website.